Welcome to www.oprtm.com (the “Website”). This Website is operated by
OPRTM Herbal Skincare (“we,” “our,” or “us”).
Please read these Terms and Conditions (“Terms”) carefully before using our Website.
By accessing or using our Website, you agree to be bound by these Terms.
If you do not agree, please do not use the Website.

1. Use of Website

By using this Website, you:

• Confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
• Agree not to misuse or disrupt the Website services or violate any laws while using our platform.
• Agree not to reproduce, distribute, or exploit any content without our written permission.

2. Products & Descriptions

At OPRTM, we strive to present all our products as accurately and transparently as possible.
However, please note the following:

• Product descriptions, ingredient lists, and images are provided for informational purposes and may not be entirely current, complete, or free of errors.
• Results may vary based on individual skin and hair types.
• All cosmetic products are intended for external use only.
• We strongly recommend a patch test prior to full application. Please consult a dermatologist if you have sensitive skin or underlying conditions.
• OPRTM reserves the right to modify, update, or discontinue any product at any time without prior notice.

3. Pricing & Payments

• All prices are listed in INR and are inclusive of applicable taxes unless otherwise stated.
• We reserve the right to modify prices at any time without prior notice.
• Payments must be made through our secure payment gateways. We do not store your card or payment information.

4. Shipping & Delivery

• We offer shipping services across India. While we provide estimated delivery timelines, they are indicative and not guaranteed.
• Shipping charges, if applicable, will be clearly displayed at the time of checkout.
• OPRTM is not liable for delays resulting from courier issues, unforeseen circumstances, or force majeure events.

5. Returns & Refunds

• Due to the personal and hygienic nature of cosmetic products, returns are only accepted for items that are damaged, expired, or incorrectly delivered.
• To request a return, please contact us within 48 hours of delivery and provide clear photographic evidence of the issue.
• If eligible, refunds will be processed within 7–10 business days to the original method of payment.

6. Intellectual Property

All content on the Website, including text, logos, product images, graphics, and trademarks,
is the intellectual property of OPRTM Herbal Skincare and is protected by applicable laws.
Unauthorized use is strictly prohibited.

7. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

• We do not make any guarantees regarding the suitability, effectiveness, or safety of our products for your individual needs.
• OPRTM Herbal Skincare will not be liable for any direct, indirect, or incidental damages arising from the use or misuse of our website or products.

9. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice.
Continued use of the Website after changes implies your acceptance of the revised Terms.

10. Contact Us

For questions or concerns, please contact us at: